Frequently Asked Questions (FAQ)
Printing and Framing
What is the difference in paper versus canvas?
Paper prints are printed on a smooth cotton rag paper. They all have a white border around the edge- please keep this in mind when considering which size you will be purchasing as the white border is included in the paper print size. They are to be framed behind glass. I recommend only letting a professional framer handle them as to not damage the paper. Canvas prints are printed on cotton canvas similar to that of an original painting and are to be stretched onto a back frame followed by a box frame around the edge.
What are the framing options for canvas?
Canvas prints are stretched onto a backing frame and then shadow box framed in three colour choices - white, black or natural
What are the framing options for print?
Unfortunately we do not offer framing for prints as this involves use of glass which can be very tricky and expensive to transport
Do you offer custom size print
Please get in touch to discuss your requirement and we may be able to achieve your desired custom print size
Shipping, Returns & Exchanges
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
Do you ship overseas?
Yes, we ship all over the world. All original artwork will be taken off stretcher bar and shipped in a rolled container for safety and ease of transporting. Please contact us to get an estimate shipping rates.
Please keep in mind that you order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
Get in touch
Have questions about your order, or a general enquiry?